Your Questions. Our Answers.

Everything you need to know about Symbioze, AI adoption, and our partnership approach.

Every AI transformation is unique. That's why we don't offer standard pricing: our rates are custom-quoted based on your context.sur devis

Here's what determines your investment:

  • •Size and complexity of your current infrastructure
  • •Number of AI workflows to implement
  • •Level of customization and integration required
  • •Engagement duration (3 months, 6 months, 12+ months)
  • •Support tier (Foundation, Growth, Premium)

Our process:

  1. 1.Free audit 60-minute consultation to assess your needs
  2. 2.custom proposal Creation of a detailed, personalized quote
  3. 3.your expected ROI Budget defined together, aligned with your expected ROI

No, zero hidden costs. Complete transparency.

Here's what's INCLUDED in your Symbioze proposal:

  • ✓Complete AI audit and diagnostic
  • ✓Custom configuration and setup
  • ✓Integration with your existing tools
  • ✓Contextual training for your teams
  • ✓Responsive support included (based on your tier)
  • ✓Continuous monitoring and optimization

The ONLY additional costs:

  • →External API subscriptions (OpenAI, Claude, etc.) that we use
  • →Billed at actual cost, zero markup
  • →You see exactly what you pay for

Good to know: we never hide fees. Every line item is clear and justified.claire et justifiée

Yes, absolutely. We structure payments according to your financial reality.

Standard payment options:

  • •Monthly: maximum flexibility, no long-term commitment
  • •Quarterly: progressive discounts (5-10%)
  • •Annual: best terms, up to 15% savings

For larger transformations:

We create custom payment plans aligned with:plans de paiement sur-mesure

  • →Production milestones (progressive payment)
  • →Measured results (some tranches tied to success)
  • →Your cash flow and available budget

Example: You can structure payment over 6-12 months with tranches aligned to implementation milestones.

That's the core challenge our 'Symbioze' approach addresses. We don't just deliver code—we deliver a methodology. We train your teams to see AI as a 'Copilot' that eliminates tedious tasks, not as a replacement. Adoption is at the heart of our service.

With our training and support program, most teams are operational within 2 to 4 weeks. We organize hands-on sessions, co-construction workshops, and dedicated support to ensure smooth, stress-free adoption.

We've developed a specific methodology for managing resistance. We start with Quick-Wins that demonstrate immediate value, involve your teams in agent design, and provide personalized follow-up. The goal is for AI to become an ally, not a constraint.

We offer continuous technical and strategic support. This includes a dedicated hotline, regular updates, optimizations based on actual usage, and advanced training sessions. We remain partners in your transformation, not just one-time vendors.

We have a 4-hour response SLA for critical issues and 24 hours for standard requests. Our agents are monitored 24/7, and we provide real-time fixes. For Enterprise clients, we guarantee 99.9% availability.

Absolutely. Beyond initial training, we organize monthly improvement sessions, webinars on new features, and access to an online knowledge base. We also adapt our training to your business evolution.

Absolutely. We deploy private instances or siloed environments (Enterprise Grade). Your data is never used to train public models (OpenAI, etc.). We guarantee strict GDPR compliance and sovereignty over your strategic information.

No. Our agents are designed to interface with your existing tools (CRM, ERP, Email, Slack/Teams) via secure connectors (API). Implementation is agile and doesn't disrupt your current operations.

We don't do 'Plug & Pray'. Each agent is configured on your own Knowledge Base (RAG). It learns your jargon, your procedures, and your history. Result: an AI that speaks your language and respects your quality standards from day one.

We use a modern, technology-agnostic stack: n8n for workflow orchestration, LangChain for AI agent management, and cutting-edge language models (GPT-4, Claude, or open-source models depending on your needs). Everything is configured according to your security and performance requirements.

Yes, that's our strength. We integrate our agents with over 200 tools via API (Salesforce, HubSpot, Microsoft 365, Google Workspace, Slack, Teams, etc.). If you use a proprietary tool, we develop custom connectors.

Our 'Quick-Win' solutions (like the Concierge or the Grants & Markets Copilot) generate value from the first month. For deeper transformations, we target complete ROI within 3 to 6 months, validated by KPIs defined together during the audit.

We don't sell a product—we deliver a complete methodology: Audit → Architecture → Deployment → Training → ROI Tracking. We're independent (not tied to any vendor), we prioritize human adoption, and we guarantee data sovereignty. It's a 'Business First' approach, not 'Tech First'.

We work across all sectors: consulting, services, manufacturing, healthcare, finance, real estate, and more. Our approach is sector-specific: we adapt our agents to your specific business, jargon, and unique processes.

We start with a free discovery call (30-45 min) to understand your challenges. Then, we propose a Flash Audit (1-2 days) that identifies your Quick-Wins and outlines a roadmap. No commitment required before this audit phase.

Didn't find your answer?

Speak directly with a Symbioze expert